Exceeding Your Expectations When You Need It Most

Knight Restoration has been an EXCEPTIONAL service provider...on multiple occasions. Knight's response time is excellent. They bailed us out of an emergency situation at one of my buildings when other providers either did not respond timely. They were onsite within the hour, re-mediated the problem and had us back up and running right away. I have been utilizing them on every one of my properties ever since!
 
Knight's communication throughout the process has been very dedicated and proactive. Their daily reports provide a wealth of information on the status of the project. I rarely need to ask questions, but if I do, I know I will receive a thorough and personalized response. I have a great trust level with Knight, knowing that my concerns are their concerns...knowing that they will always find the issues first, communicate those issues to me, and have experienced solutions to resolve them.
 
I'd truly hope to never need to call a restoration company, but in the commercial real estate management industry, you never know when that time will come and at what hour. I am very happy to have Knight's number in my phone book and to know them as a proven reliable service provider.

After experiencing your service first hand, I can say I have been thoroughly impressed with your team.
 
Your response time has been excellent and minimized the damage done by the multi-floor water losses we experienced. The communication throughout the restoration process; ability to liaise with office staff, construction personnel, and even tenants; and overall professionalism as a company should be commended. We had multiple tenants mention how caring, quick, and courteous your team was in resolving issues.
 
Your team truly went out of its way to make sure the disruption was as minimal as possible to us and to our tenants.I hope to never have to call you again for restoration need, but the Knight Restoration team has been a please to work with, and I'm glad to have your number in my phone.
 
Rest assured that you will be the companies' team in the future, and I would highly recommend Knight to anyone who values high levels of customer service and professionalism during an emergency.

Knight Restoration Services is a partner to not only me, but to our whole company. Coming so highly recommended, I had a good comfort level giving them a call when our recent industrial space turned office space flooded over a weekend to the tune of 17,000+ square feet and 1 to 1.5 inches of water. "A good comfort level" doesn't begin to describe how I feel about this team now.
 
The response time, communication, transparency, caliber of equipment, and professionalism of the crew were all top notch; but what impressed me most was how they handled all the hurdles that came at them during this particular job, and how they did so with minimal to no reliance on me and my team.
 
"We'll take care of it...you don't need to worry..." is what they told me and it was exactly right.
 
I highly recommend Knight to other commercial property managers and ownership interests who want a group in place they can truly count on when their biggest assets are at risk.

I want to let you know that I was extremely impressed with Knight Restoration Services, in response to our most recent emergency. I was more than a little concerned with the flood that started on the sixth floor and ended up a in a waterfall in the lobby of our hotel. I was impressed with Knight with the following reasons.

• Your team responded within an hour of the phone call in the middle of the night.
• Your entire team was professional and extremely hard working.
• Your communication throughout the process was exceptional.
• Your final invoice was well below what I expected.

I will continue to use Knight Restoration Services for all our emergencies. I would recommend Knight to anyone that wants excellent service in the midst of an emergency.

Knight Restoration was introduced to me and highly recommended by our new ownership group. Since that introduction, I have needed to call on them multiple times for water-loss and bio-hazard/sewage issues. Having experienced their service quality first hand I fully understand why Knight was the team our owners would put their names behind.
 
Their response time is very good. Every issue has been responded to in under an hour, and usually well within an hour. Their communication throughout a project is outstanding. The openness Knight operates with starts at the beginning of the project and doesn't end until the final invoice is delivered.
 
Their transparency is great. There are no questions on why equipment was used, how much of it was used, and where it was used. The service and attention they give is pot on...they truly are a trusted resource for our property-loss prevention efforts. If you are in need of a trusted provider that you can count on to do the right thing by you, your facility, and your tenants, Knight Restoration should be your team.